Information on digitalization efforts in the Sergeli District was presented

Uzbekistan

President Shavkat Mirziyoyev visited the Sergeli District Khokimiyat.

Information on digitalization efforts in the Sergeli District was presented
First, the head of state was briefed on the activities of district departments, organized in the Khokimiyat building using the "single-window" principle. In addition to the Khokimiyat, this building houses five other organizations providing over 30 types of government services to the public and businesses.

In particular, the online application system for the Ministry of Internal Affairs offers significant convenience for citizens. When submitting an application through the system, the duty inspector contacts the applicant via video link. The application is automatically registered, and following its review, the applicant can evaluate the inspector's performance, actions, and communication skills.

The head of state instructed to expand the practice of installing such smart devices in crowded areas, markets, and other facilities.

A situation center has been established in the Khokimiyat. The Smart District platform has been launched, enabling data analysis, rapid problem detection, and problem resolution using artificial intelligence. The integration of 17 information systems in the situation center takes public service to a whole new level.

It monitors social and municipal issues, oversees the fulfillment of citizen requests, and ensures operational management and coordination of relevant services in emergency situations.

As part of the situation center's launch, a videoconferencing system was established with 46 mahallas in the district and integrated with the center. Twenty-five schools in the district are gradually being connected to the system.

The Safe District system, part of the platform, is designed to monitor offenses and ensure public safety.

A digital map of business entities is designed to forecast tax revenues and improve collection efficiency using AI-powered analytics. The AI Davomat system plays a key role in identifying unexcused absences from school and preventing child neglect.

The President of our country inspected the situation center and ordered the implementation of this new system in all other districts of the capital. Reports were also heard from officials responsible for digitalization of the education system, construction, reducing the shadow economy and increasing tax collection, and ensuring public safety in Tashkent.

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